CCM quietly and quickly studies our clients’ telecommunications documents to identify billing errors and compare pricing to industry standards and trends. Items reviewed include: rates, tariffs, taxes/surcharges, mileage, and network maps (for comparison to billing history). We also study closed locations and previous employees in relation to billing history. CCM then determines the most favorable rate structure based on your voice, data and mobility usage and peak service times.
CCM documents and recovers erroneous charges, as well as recommends cost reduction and optimization strategies to eliminate future billing errors. Our clients receive a clean inventory and billing review that can become a baseline for continued expense management.
CCM can effectively assist with the telecom purchasing process at any phase, from RFP development and contract negotiations to mid-term vendor re-negotiations.
CCM does not offer a stand-alone bill auditing service; our experts analyze your invoices as part of our optimization service in order to identify inaccuracies, discrepancies and other areas of concern.