Large National law Firm headquartered in Arizona hired CCM to manage their outsourcing services contract renewal for the headquarters and one other regional office with their primary outsourcing vendor. CCM identified many pricing irregularities in the primary vendor’s renewal offer which were subsequently correct in favor of the client and CCM management of the renewal process led to over 15% cost reductions, better clarity on individual cost blocks and better defined technology solutions. CCM also assisted the customer navigate through complex litigation support services and decentralized scanning solutions by evaluating the options and alternatives to suggest to the Firm the best solutions.
CCM success in the outsourcing services renewal process for the Firm’s primary headquarters and close by regional office led to successive additional outsourcing contract renewal projects where CCM standardized equipment, technology solutions across two other vendor’s solutions and reduced renewal costs by over 10% in each case.
CCM establishes its rapid review program for a client’s copier leases, rentals, maintenance agreements and supply invoices. Using a benchmark program of matching the client’s costs to industry standards, significant savings opportunities are typically revealed. The Need Analysis performed by CCM surveys client utilization of equipment, compares this data with actual purchases and then recommends updates to equipment and advanced applications. CCM outlines a reconfigured equipment fleet to meet needs, and negotiates client-favorable contracts. The process is guided by CCM from start to finish.
CCM is totally vendor neutral and can assist our clients through the entire RFP process.
CCM has a vast expertise in pricing methodology and contractual terms of the major vendors. This allows us to protect our clients against negative industry trends, pointing out unfavorable contractual or pricing elements often found in outsourcing agreements.