"CCM’s base of knowledge is both broad and deep, which provided us with the necessary information to ensure successful outcomes for both contract spend and performance. CCM’s approach to our negotiations was tailored to our unique needs, giving us added confidence that our final contracts would meet the expectations of our management and the needs of our employees. Now that the contracts have been signed, CCM’s monthly auditing continues to provide us with indispensible insight into the daily performance of our contracts. It is for these reasons that decision-makers at so many top firms have utilized CCM to ensure successful budgeting without the oft-accompanied sacrifice of functionality."
Unlike many other consultants, CCM offers ongoing support to its clients by providing monthly compliance audit reports. This ensures that vendors deliver agreed upon services and pricing, and allows our clients to monitor the effectiveness of their contracts on an ongoing basis.
CCM evaluates current vendor contracts and performs a comprehensive onsite analysis. We will benchmark your current offsite storage vendors’ costs against other peer vendors in your industry and geographical area. If your current offsite storage agreements are already competitive and are aligned with your overall risk management, cost containment and records retention goals, we will explain our findings to you in detail. Our analysis involves developing an understanding of client needs and the steps involved in creating and managing client-matter information. We then review each process from a risk, efficiency and cost perspective. The review will include current file management policies, new matter intake and workflow, existing technology platforms, retention policies, procedures and schedules.
We also provide advice regarding policy development for dealing with records associated with lateral moves (regardless of whether the attorney is moving into or away from your firm). CCM’s expertise allows us to identify contract inefficiencies and to recommend the most beneficial contractual clauses, thereby protecting clients from future industry changes or changes in a client’s own purchasing patterns.