CASE STUDY - PROCUREMENT

AMLAW 100 - Finding Wins - IT Subscription

50
Annual Cost Savings
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CCM’s team did not simply review the pricing or the terms. We dove into the details and usage of the contract in order to find a big win, which would have gone otherwise missed.

Overview

Shortly after launching our outsourced procurement engagement, the client’s CIO forwarded a proposed renewal that had been originally sent by his team. The recommendation was to approve a 3-year renewal with a 7.5% price increase—slightly below the 10% annual increase permitted in the existing MSA signed by the client.

At face value, it appeared like a standard renewal with some negotiated savings.

CCM's Intervention

Instead of simply reviewing pricing, our team:

  • Challenged the rationale for any price increase and requested full access to the Master Services Agreement and supporting documentation.
  • Reviewed all line items in the agreement with an eye toward value and usage.
  • Requested historical usage reports from the vendor to validate whether all components of the contract were utilized.

The Discovery
One of the high-cost components of the subscription was priced based on a set number of records. Upon investigation, we discovered that this line item—accounting for nearly 50% of the contract’s total cost—had not been used in the past three years.

Result

Arming the client with key data:

  • The client immediately challenged the renewal proposal, halting the auto-renewal cycle.
  • Negotiations shifted from price increases to removing unused services.
  • The client is now on track to save tens of thousands of dollars and is reevaluating the vendor relationship entirely.

Takeaway

This example highlights the value of embedded procurement support. While internal teams may focus on operational continuity, our team is structured to analyze spend, challenge assumptions, and uncover hidden waste. By asking the right questions and demanding transparency, we helped the client regain control over a long-standing vendor relationship.

Now imagine multiplying this $90K renewal across 20–30 similar events each year, plus dozens of smaller contracts and renewals. The savings potential adds up quickly—turning tactical wins into millions in long-term value.

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